Live Chat Support

Get real time help using our HelpDesk
Do you have any difficulties using our platform?
Don't waste your time trying to solve them alone.
We're here to help.
Just click on the HelpDesk button [1] and ask your question.

You can now Send us a file (screenshot or whatever is related to your question).
Just click on button [2] and select file from your computer. It will be securely uploaded and accessible only from you and our support team.

Scan Your Deliveries

Tired of unpacking and counting? This is the solution
Connect a scanner gun to your PC, visit My Orders, click on button [1] and start scanning your packages.

Once you do a successful scan, you'll see what's inside the box, some additional details and link to the related order [2].

The scan will be saved to your account and you'll see this information on the related order page.
This way you can easily track and organize your deliveries.

Check Your Scans

Did you receive the entire order? Now you can easily check it
When you scan a tracking number, this event is saved to our database.
This will give you an information about the scanned inventory percentage of each order, available on both - Orders Listing and Order Details pages.

Moreover, you can check the scanned percentage of each item in your order.
This data is added in the detailed tracking information, too.
That will inform you if you have to expect more deliveries to a related order or not.

The only required thing on your side is to scan the packages once you receive them.

Category Chooser

Not interested in some department? Turn it off...
You can exclude categories from your listings.
Just click on button [1] and make your selection.
This way you'll see only the inventory you're interested in.

You can turn the excluded categories on any time.

Name Your Price

Price too high? Don't worry, we have a solution for this

Enter the price you are willing to pay.
If your offer is reasonable we will be glad to accept it.

How it works?

Step 1: Move your mouse over the item and click on button [1].
Step 2: Enter your target price in field [2] and send it to us.
You'll get a response ASAP.

Tag Your Favourites

Watch the inventory you're interested in and get notifications about it
With a simple click of the mouse you can easily add Lots and Items to your Watch List.
This way you'll be able to follow their price changes and availability.

Moreover you can subscribe for email notifications about your Watched inventory.
This way you'll get personalized email notifications about price drops and restocks.

Stay up to date

Never miss a good deal! Customize your notifications
Go to our E-Mail Notifications page and subscribe for the events you're interested in.
We have separated the notifications to different channels to cover your needs and avoid receiving too many emails.

Don't worry - you can always change your selection and unsubscribe.

Choose Your Layout

List or Grid view? The choice is yours
Use the Grid/List switch and choose the most convenient view for you.

Your selection will be stored into a cookie and you'll continue using the chosen layout every time when your visit our website.